A Model Practice must be responsive to a particular local public health problem or concern. An innovative practice must be -
Please state the Responsiveness and Innovation of your practice
In the United States, HIV disproportionately affects minorities, especially men who have sex with men (MSM). Each year, approximately 10,000 African American gay and bisexual men are diagnosed with HIV. Approximately 44% of all persons living with HIV live in the southern states of the U.S., in which JCDH is located. HIV transmission may be decreased by using safer sexual practices, having an undetectable viral load (for serodiscordant couples), identification of persons with HIV and initiation of antiretroviral therapy, and increased utilization of PrEP among persons who are at risk. Healthy People 2020 was used to guide our efforts to decrease health disparities among uninsured, minorities who were previously unable to access PrEP and have the highest rates of infection. JCDH utilized information from the CDC’s High Impact Prevention strategy to increase community awareness and uptake of biomedical interventions (PrEP) to prevent HIV, used social media to promote community events where PrEP was discussed, and to target discussions with at-risk persons who may benefit from PrEP. The target population in which PrEP was discussed was primarily individuals who were being evaluated or treated for STIs in the Sexual Health Clinic. PrEP handouts and posters were available in clinic areas. Several patients initiated conversations about PrEP after seeing a poster in an exam room or because they knew someone who takes PrEP. Other conversations were initiated by the referring employee. We have had success with initiating PrEP in a population that has been identified as high risk, but who have underutilized PrEP services since its approval in 2012. Prior to the initiation of PrEP services at JCDH any patient who was identified as high risk for HIV acquisition was referred to an external partner that offered PrEP once a week. Offering PrEP at JCDH is better for our patients and the community at large because JCDH offers PrEP appointments every day which increases the number of patients who may be seen, decreases the number of patients who do not receive services because they are uninsured, and may decrease the number of patients who elect not to receive services due to long wait times for appointments. PrEP is relatively new to healthcare (2012) and still has limited uptake among many providers. JCDH was the first health department in Alabama to offer PrEP services on-site and has served as a resource for the Alabama Department of Health when they have questions about PrEP. The PrEP providers at JCDH expressed interest in prescribing PrEP and wanting to be proactive about decreasing HIV in our community. Since JCDH began PrEP services in 2017, additional providers have been trained in the Sexual Health Clinic. Additional providers in the Sexual Health Clinic are working with current PrEP providers at JCDH and will begin seeing newly referred PrEP patients in the upcoming months.
The USPTF guidelines were utilized to increase Hepatitis C testing and initiation of Hepatitis C treatment at JCDH. USPTF recommends testing all persons at high risk for Hepatitis C. Most of the patients who have been treated for Hepatitis C were tested in the Sexual Health Clinic during a routine STI exam. All persons with a positive antibody test were contacted by a nurse practitioner to identify previous positives, persons already receiving treatment, to inform newly positive patients (or those who had not previously received follow up care) of the need for additional treatment to determine Chronic HCV infection, and to discuss the availability of a cure for Chronic HCV. Prior to JCDH’s expanded Hepatitis C services, all patients with a positive test were referred to a local hospital that accepted uninsured patients (those with insurance were referred elsewhere). The wait time between referral and an appointment was approximately 6 months. Since JCDH began Hepatitis C treatment most patients with Chronic Hepatitis C begin treatment within 6 weeks (includes time for ultrasound to be scheduled and read and application time for medication assistance programs).JCDH’s decision to become more involved with Hepatitis C testing/treatment is better than our previous practice because uncomplicated patients are able to be treated sooner, persons without Chronic HCV are not referred to a specialist which may decrease their patient load, and the providers at JCDH are able to increase the services rendered in our facility especially for uninsured and underinsured individuals who may otherwise be unable to access care. Providing Hepatitis C treatment and testing in the Sexual Health Clinic is a creative use of practice and staff because the providers are already comfortable providing care to patients with an infectious disease, asking questions that may be uncomfortable (including history of drug use, sexual preferences, history of tattoos in an unregulated facility). As the number of patients with Chronic Hepatitis C increase and patients are cured in the Sexual Health Clinic and providers discussed the ease of treatment, two additional providers in Adult Health providers began offering Hepatitis C treatment for their uncomplicated patients.
JCDH wanted to increase access to PrEP services among persons at high risk for HIV acquisition (especially MSM), increase Hepatitis C testing at JCDH, and increase access to Hepatitis C treatment and testing to Jefferson County residents. Since we began Hepatitis C treatment and PrEP we have increased community awareness about PrEP and Hepatitis C among the general population and providers. We have provided education using multiple mediums: in person, internet, radio, and television and have many patients who present to our clinic with questions about PrEP and for Hepatitis C testing/treatment because they saw information online or were referred from a community partner who was aware of our services.
JCDH has met all goals that were set when we began providing PrEP and Hepatitis C services. We have continued to offer Hepatitis C testing to high risk persons, continued testing patients to determine Chronic HCV infection, and continued to offer treatment for patients with uncomplicated Chronic Hepatitis C. JCDH has continued to provide PrEP for patients who are high risk for HIV acquisition. Most of the PrEP patients at JCDH are uninsured, MSM, or minorities. Most of the patients who are uninsured would be unable to access PrEP due to financial barriers if it was not offered at JCDH. JCDH has started PrEP for more than 90 patients and began Hepatitis C treatment for more than 20 patients. There are a few patients who began taking PrEP in 2017, when our program began, who have remained in care and referred additional patients for PrEP.
A social worker was hired in 2018 to track Hepatitis C and PrEP patients in addition to providing social services needs for other clinic patients. The social worker maintains a spreadsheet of active patients, schedules appointments, and completes medication assistance applications. The need for a social worker was identified shortly after the PrEP and Hepatitis C programs began to grow because there was too much follow up needed for a nurse practitioner to adequately provide case management for the volume of patients who needed Hepatitis C or PrEP services.